Auto Generated UID (For Official Use Only):
24-12-02404273354
O*NET Job Zone:
Job Zone 3
O*NET Job Code:
43-1011
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday
Work Hours Per Week:
40
Estimated Work Hours Per Day:
8
Hourly Work Schedule Per Day:
5 days work week with 2 days off
Are Hours Per Day Flexible?:
Yes, hours are flexible.
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
12/02/2024
Closing Date of Announcement:
12/23/2024
Anticipated Start Date of Employment:
01/05/2025
Anticipated Closing Date of Employment:
01/04/2026
Number of Job Openings:
1
Job Location:
Saipan
Job Location Address:
Chalan Pale Arnold Main Road, San Roque
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Yes, overtime rate calculated at 1.5x per hour
Payroll Deductions:
Federal Income Tax, State Income Tax
Job Qualification Requirements:
Requires a high school diploma or equivalent. Have at least one year of work related experience on supervision and customer service; Able to demonstrate specific skills: 1. Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do. 2. Speaking-Talking to others to convey information effectively. 3. Service Orientation-Actively looking for ways to help people. 4. Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.5. Coordination- Adjusting actions in relation to others' actions. Be able and willing to work in flexible shifts, days, evening, night, weekend and holidays.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
Chapter 2 local tax/Chapter 7 federal tax/optional $120.00 dorm & health insurance
Job Posting Type:
New
Visa Type:
Not Applicable
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 12/02/2024
Supporting management of Front Office Team, Monitoring and supporting progress toward guest services and Front Office goals. Ensuring exceptional customer service. Managing projects and policies. Performing additional responsibilities; providing information to supervisors and co-workers, analyzing information and evaluating results to choose the best solution and solve problems. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Operate telephone switchboard station. Process all check-ins, outs and payment types including resolving any charge. Run daily reports, identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Supervises access to safe deposit boxes. Have knowledge of principles and processes for providing guest and personal services including handling large group. Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Informing and/or updates the executives, the peers and the subordinates on relevant information in a timely manner, functioning in place of the Front Office Manager in his/her absence, communicating critical information from pre- and post-convention meetings to the Front Office staff, participating in departmental meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Running Front office shifts whenever necessary.
